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Cloberry Refund & Exchange Policy

We value your satisfaction with our products. Please read our policy carefully to understand your options:

1. Exchange Policy
• Items are eligible for exchange within 7 days of receiving the product.
• Exchanges are only accepted for unused, unworn, and undamaged items in their original packaging, with all tags attached.
• Customers are responsible for the return shipping costs unless the product is faulty or incorrect.

2. Non-Refundable Policy
• All sales are final, and we do not offer refunds. If you’re unsatisfied with your purchase, we recommend exchanging the product or reaching out to our team to discuss any concerns.

3. Faulty or Incorrect Items
• If your item arrives damaged or you receive the wrong product, contact us within 48 hours of delivery.

4. How to Request an Exchange
• Email us at [customerservice@cloberry.co.uk] with your order number, reason for the exchange, and photos.
• Once approved, ship the product back to us at
[PO Box 1302 UXBRIDGE UB8 9QR]

SIZE ‎ ‎ ‎ ‎ HEIGHT RANGE ‎ ‎ ‎ ‎ ‎ WEIGHT

XXS ‎ ‎ ‎ ‎ ‎ under 1.60 m ‎ ‎ ‎‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ under 50kg

XS ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎1.60 m – 1.65 m ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎‎50 – 60 kg

S‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ 1.66 - 1.76M ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎60 – 70 kg

M‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ 1.77 - 1.85M ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎70 – 80 kg

L ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎1.86M - 1.93M ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎80 – 90 kg

XL ‎ ‎ ‎ ‎ ‎ ‎ ‎ <1.93M ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎‎‎90+ kg